A few easy steps to attempt a repair: (1) make sure the printer is powered on and plugged into your computer since that can be a simple fix. (2) If you can find the manual (or google the manual) and learn how to print a “test page” this might tell you if the printer is working properly. (3) And/or try powering off the printer and the computer and powering them both back on.

(4) Or is it the printer? Are there any red lights on the printer? Is the printer flashing any lights? This might indicate that it’s a problem with the printer and the manual can help you decode what the printer is blinking at you about.

(5) Larger Fix: Try going to the Apple menu (upper left hand corner of your screen) –> system preferences –> printing or print & fax. Then: (a) Click on the problem printer and click the minus – sign, then (b) click the plus + sign and see if the printer is listed and attempt to re-add the printer.

Restart your machine and keep your fingers crossed. Usually most printing problems are the “drivers” which a geek can easily re-install. If you feel brave ask me about deleting preference files!